Score from 676 reviews
- Sybelstrasse 21, 40239 Düsseldorf,
Germany - 
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Highlights
Parking directly at the property
Daily room cleaning service
Entirely smoke-free property
Swimming pool complex
Comfortable family rooms
Complimentary wi-fi property-wide
Parking directly at the propertyDaily room cleaning serviceEntirely smoke-free propertySwimming pool complexComfortable family roomsComplimentary wi-fi property-wideThere is a maximum height restriction of 1.76 metres for vehicles using the hotel parking facilities.
Please note that the use of the swimming pool is only allowed for swimmers and is at your own risk. Parents are responsible for their children in and around the pool.Please inform in advance of your expected arrival time. At Hotel Haus am Zoo, you may use the Special Requests box during booking or directly contact the property using the contact details provided in your confirmation.
Comfort Triple Room with Garden View Description, photos, price, amenities
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- waste bin,
- carpeted floor,
- non-feather pillow (synthetic),
- sofa bed,
- hypoallergenic room,
- soundproofed rooms,
- baby cot/crib,
- work desk,
- pool towels (in room),
- wardrobe/closet,
- sofa,
- heating,
- seating area,
- bedside socket
- complimentary toiletries,
- shampoo,
- private bathroom,
- body soap,
- bathtub or shower,
- toothbrush,
- private sauna (in room),
- slippers,
- toilet paper,
- bathrobe,
- toilet,
- shower cap,
- hairdryer,
- bathtub,
- shower
- flat-screen tv,
- television (tv),
- radio,
- telephone,
- cable tv channels
- minibar,
- bottled water,
- wine glasses,
- wine or champagne (charges may apply)
- towels,
- bed linen,
- key access,
- wake-up call/alarm clock
- garden view,
- view
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- board games/puzzles (in room),
- children's books, dvds, or music (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Classic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer. Suitable for 2 adults and a child. Quietly located, facing the garden. Please note that extra bed is not possible in this room category. The pictures shown serve only as an example.
Room size:
Comfort Triple Room with Garden View - 32 m2
Bedroom 1 – Extra-large double bed (Super-king size), Sofa bed
Max persons: 5 
Standard Single Room Description, photos, price, amenities
- baby cot/crib,
- non-feather pillow (synthetic),
- work desk,
- heating,
- waste bin,
- pool towels (in room),
- bedside socket,
- hypoallergenic room,
- seating area,
- carpeted floor,
- soundproofed rooms,
- wardrobe/closet
- toilet,
- shower cap,
- bathrobe,
- private sauna (in room),
- private bathroom,
- complimentary toiletries,
- body soap,
- slippers,
- shampoo,
- hairdryer,
- toothbrush,
- shower,
- bathtub or shower,
- toilet paper
- flat-screen tv,
- television (tv),
- cable tv channels,
- radio,
- telephone
- bottled water,
- wine or champagne (charges may apply),
- wine glasses
- bed linen,
- wake-up call/alarm clock,
- key access,
- towels
- quiet street view
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
Classic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer.
Room size:
Standard Single Room - 19 m2
Bedroom 1 – Single bed
Max persons: 1
Comfort Single Room in nighbouring building Description, photos, price, amenities
- seating area,
- bedside socket,
- soundproofed rooms,
- waste bin,
- non-feather pillow (synthetic),
- carpeted floor,
- pool towels (in room),
- heating,
- baby cot/crib,
- wardrobe/closet,
- hypoallergenic room,
- work desk
- private bathroom,
- toilet paper,
- complimentary toiletries,
- private sauna (in room),
- bathrobe,
- shower,
- shower cap,
- body soap,
- hairdryer,
- toothbrush,
- bathtub or shower,
- toilet,
- slippers,
- shampoo
- flat-screen tv,
- telephone,
- cable tv channels,
- radio,
- television (tv)
- wine or champagne (charges may apply),
- bottled water,
- wine glasses,
- minibar
- key access,
- bed linen,
- wake-up call/alarm clock,
- towels
- courtyard view
- window
- upper floors accessible by stairs only (to room)
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Guests will have a special experience as the single room provides a sauna. Providing free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as wine/champagne for guests. The unit provides 1 bed.
Room size:
Comfort Single Room in nighbouring building - 23 m2
Bedroom 1 – Single bed
Max persons: 1
Double Room with Garden View Description, photos, price, amenities
- pool towels (in room),
- bedside socket,
- soundproofed rooms,
- hypoallergenic room,
- wardrobe/closet,
- waste bin,
- non-feather pillow (synthetic),
- seating area,
- work desk,
- baby cot/crib,
- heating,
- carpeted floor
- private sauna (in room),
- body soap,
- toothbrush,
- private bathroom,
- shower cap,
- bathtub or shower,
- complimentary toiletries,
- toilet paper,
- shampoo,
- hairdryer,
- bathrobe,
- slippers,
- shower,
- toilet
- radio,
- flat-screen tv,
- television (tv),
- telephone,
- cable tv channels
- wine or champagne (charges may apply),
- bottled water,
- wine glasses
- alarm clock,
- wake-up call/alarm clock,
- bed linen,
- towels,
- key access
- balcony,
- view,
- garden view
- window
- upper floors accessible by lift (to room),
- lift access (to room)
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
The sauna is the standout feature of this double room. The spacious double room features soundproof walls, a seating area, a balcony with garden views as well as a private bathroom boasting a shower.
Room size:
Double Room with Garden View - 30 m2
Bedroom 1 – Single bed
Max persons: 2
Economy Single Room Description, photos, price, amenities
- non-feather pillow (synthetic),
- seating area,
- hypoallergenic room,
- heating,
- waste bin,
- pool towels (in room),
- baby cot/crib,
- wardrobe/closet,
- work desk,
- soundproofed rooms,
- bedside socket,
- carpeted floor
- bathtub or shower,
- toilet,
- shampoo,
- shower,
- slippers,
- private bathroom,
- private sauna (in room),
- complimentary toiletries,
- body soap,
- toothbrush,
- toilet paper,
- hairdryer,
- shower cap,
- bathrobe
- cable tv channels,
- television (tv),
- radio,
- flat-screen tv,
- telephone
- wine or champagne (charges may apply),
- bottled water,
- wine glasses
- alarm clock,
- bed linen,
- towels,
- key access,
- wake-up call/alarm clock
- quiet street view
- window
- upper floors accessible by lift (to room),
- lift access (to room)
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- fire extinguisher (in room/apartment),
- smoke detector
- hand sanitiser (in room)
This single room's standout feature is the sauna. Offering free toiletries and bathrobes, this single room includes a private bathroom with a shower, a hairdryer and slippers. This single room features soundproof walls, flat-screen TV with cable channels, a quiet street view, as well as wine/champagne for guests. The unit provides 1 bed.
Room size:
Economy Single Room - 17 m2
Bedroom 1 – Single bed
Max persons: 1
Standard Double Room Description, photos, price, amenities
- carpeted floor,
- waste bin,
- baby cot/crib,
- seating area,
- non-feather pillow (synthetic),
- pool towels (in room),
- soundproofed rooms,
- heating,
- wardrobe/closet,
- bedside socket,
- hypoallergenic room,
- work desk
- toilet paper,
- shower cap,
- shower,
- hairdryer,
- bathrobe,
- shampoo,
- private sauna (in room),
- complimentary toiletries,
- slippers,
- toilet,
- body soap,
- bathtub or shower,
- toothbrush,
- private bathroom
- television (tv),
- flat-screen tv,
- cable tv channels,
- telephone,
- radio
- wine or champagne (charges may apply),
- bottled water,
- wine glasses
- key access,
- wake-up call/alarm clock,
- towels,
- bed linen
- quiet street view
- window
- lift access (to room),
- upper floors accessible by lift (to room)
- children's books, dvds, or music (in room),
- board games/puzzles (in room)
- smoke detector,
- fire extinguisher (in room/apartment)
- hand sanitiser (in room)
Classic-style room featuring a flat-screen TV, a seating area, and a private bathroom with toiletries and a hairdryer.
Room size:
Standard Double Room - 21 m2
Bedroom 1 – Large bed (King size)
Max persons: 2
Standard Apartment Description, photos, price, amenities
- baby cot/crib,
- hypoallergenic room,
- heating,
- seating area,
- wardrobe/closet,
- bedside socket,
- private entrance,
- soundproofed rooms,
- pool towels (in room),
- work desk,
- non-feather pillow (synthetic),
- waste bin,
- cleaning supplies (e.g., for kitchenette)
- shampoo,
- slippers,
- toothbrush,
- complimentary toiletries,
- bathtub or shower,
- toilet,
- private bathroom,
- shower,
- hairdryer,
- toilet paper,
- body soap,
- shower cap
- cable tv channels,
- television (tv),
- flat-screen tv,
- radio
- kitchenette,
- coffee machine,
- stovetop,
- tea and coffee making facilities,
- wine or champagne (charges may apply),
- kitchenware,
- oven,
- wine glasses,
- full kitchen,
- toaster,
- refrigerator,
- bottled water
- key access,
- towels,
- wake-up call/alarm clock,
- bed linen
- quiet street view
- window
- upper floors accessible by stairs only (to room)
- smoke detector
The apartments are located around 50-1000 meters from the hotel and are equipped like all the hotel rooms. There is no cleaning service during your stay (unless the stay is longer than one week, in this case the apartment is cleaned once a week). Additional cleaning service can be booked extra. Please let the property know of any special requests. Some apartments have a washing machine. All apartments have WiFi, a well equipped kitchen, a coffee machine and a fridge. Check-in takes place in the hotel building.
Room size:
Standard Apartment - 25 m2
Bedroom 1 – Large bed (King size)
Max persons: 1
Choose your ideal room at Hotel Haus am Zoo
Our property offers a variety of accommodation options to best suit your needs and preferences. Below you will find a list of available room types:
- Comfort Triple Room with Garden View
- Standard Double Room
- Standard Single Room
- Comfort Single Room in nighbouring building
- Double Room with Garden View
- Standard Apartment
- Economy Single Room
Please note that detailed availability and current prices for individual rooms will be visible after selecting your stay dates.
Reviews
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Reviews will help you better prepare for a pleasant stay!
Facilities and services
General property information
parking available, pets are welcome, on-site parking, private parking area, wi-fi throughout the property
On-site activities & leisure
access to tennis court, nearby golf course (within 3 km), hiking trails accessible, cycling routes
Hotel services offered
comprehensive internet access, wireless internet (wi-fi), complimentary wi-fi access
Dining & bars
in-room dining service, breakfast served in room, barbecue facilities, take-away lunches, café/snack bar, special dietary menus (on request), beverage vending machine, selection of wine/champagne, fresh fruit selection, on-site coffee shop
Pools, spa & wellness
sauna access, sunbeds and beach chairs, shade umbrellas, main swimming pool
Transport & getting around
secure parking garage, ev (electric vehicle) charging point, local public transport passes
Reception & guest support
quick check-in/check-out, excursion booking desk, baggage hold, guest concierge services, individual check-in/check-out, invoices available
Shared spaces for guests
access to hotel garden, outdoor terrace area, rooftop sun deck, guest lounge / tv room, patio/outdoor seating
Family & entertainment
selection of board games/puzzles, child safety gates provided
Cleanliness & housekeeping
guest laundry service, professional dry cleaning, efficient ironing service, regular daily housekeeping
Business & conference facilities
conference and banquet facilities, business services center, fax and photocopying services
Other property amenities
smoke-free rooms, spacious family rooms, elevator access, in-room heating, hypoallergenic room options, entirely non-smoking property, allocated smoking zone, convenient pet bowls, standard key entry
Property safety & security
in-room safety deposit box, integrated security alarm system, strategically placed smoke detectors, cctv surveillance in public areas, external property cctv surveillance, readily available fire extinguishers
Security systems
staff adherence to all local authority safety protocols, removal of shared non-essential items (menus, magazines, etc.), hand sanitiser readily available in rooms and key areas, comprehensive first-aid kit accessible, complimentary face masks available for guests
Social distancing guidelines
seamless contactless check-in/check-out process, secure cashless payment methods accepted, strict adherence to physical distancing guidelines, protective screens/barriers between staff and guests where needed
Disinfection & cleaning procedures
use of who-approved disinfectants effective against coronavirus, linens, towels, and laundry sanitised per local health guidelines, guest rooms disinfected thoroughly between stays, professional cleaning services utilised for property hygiene, option to decline room cleaning services during stay
Food & drink safety
safe physical distancing in dining spaces, in-room food delivery option available, all dining ware (plates, cutlery, glasses) fully sanitised, securely packaged food deliveries
Internet access
Complimentary wi-fi property-wide! The property offers internet services with free WiFi available in all areas.
Guest parking
On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available.
Check-in, check-out, and payment policies
Check-inFrom 14:00 Until 23:00 hours
Check-outFrom 07:00 Until 11:00 hours
Children and extra bedsChildren from 0 to 17 years old pay 25.00 EUR per night using extra bed. Children from 0 to 2 years old pay 5.00 EUR per night using cot. Guests must be at least 18 years old to check in. We welcome children of all ages.
PetsPets are not permitted.
Languages spoken
Contact methodsMap
Photo gallery
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